For years, a laptop power adapter meant a large “brick”, a thick cable, and a tip matched to a specific model. That’s why many customers still worry that a USB-C laptop charger “won’t be powerful enough” or might damage the equipment.
This is a good moment to take control of the conversation: explain the change in standard, dispel doubts, and show the customer that a USB-C laptop charger can be a more convenient solution than traditional power adapters.
In this article, we show how to explain the new laptop charging standard to customers, how to answer their most common concerns, and how to leverage this change to increase sales at a GSM point.
What has changed and what does this change mean for you?
For some time now, most new laptops introduced to the market have been equipped with a USB-C port. As of April 28th, according to an EU directive, this is already a legal obligation for manufacturers introducing new devices. This means less electronic waste and easier choice for the customer.
For a GSM point, this is a specific business change: fewer models in stock, greater product versatility, and the possibility of selling kits instead of individual items. Instead of looking for one specific power adapter, you are selling a solution: a USB-C laptop charger + cable that fits many devices.
What devices to recommend to customers?
In practice, sales come down to simple rules that are worth clearly communicating at the counter.
Charger:
For most laptops, models with a power of 65 W and higher will work well. For more demanding devices, it is worth opting for 90 W, 100 W, or more. Higher power does not pose a risk — the laptop draws exactly as much energy as it needs.
Cable:
The best choice are USB-C cables with a power of 100 W or 200 W (5A). They ensure stable charging and allow full utilization of the charger’s capabilities. Higher cable power, similar to a charger, is not a problem.
Charging on the go – additional sales:
This is an important element that many salespeople forget about. Customers are increasingly looking for mobile solutions – on the go, a power bank or a car charger for a laptop with a power of at least 65 W, combined with a 100 W or 200 W cable, will work perfectly. This is a natural sales extension and a good opportunity to increase the basket value.
Set instead of a single product:
It is best to suggest a ready-made solution: a laptop charger + cable, and optionally also a laptop power bank or car charger.
Wide range in one place
At Partner Tele.com you will find a wide selection of chargers, cables, and universal laptop power adapters, which allow to cover the full assortment needs of a GSM point. Products can be freely combined into sets — from basic to more extensive solutions also including a car charger or a laptop power bank.
You can be sure that these are safe, certified products that you can confidently recommend to customers.
What about older laptops?
This is one of the most common arguments from customers — and at the same time, a good sales opportunity. There are still many laptops with traditional connectors on the market, which is why it’s worth offering a universal power supply with interchangeable tips. Thanks to it, you can service older models, and at the same time offer the customer a modern, universal solution that will also work with subsequent devices. This is a so-called “bridging” product that facilitates the purchasing decision and helps close the sale.
Ready answers to customer questions
It’s worth having short, concrete answers on hand that address common customer concerns.
“Can such a small charger really power a laptop?”
Yes — the size of the charger doesn’t matter, its power is key. We will select the model appropriate for your needs.
“Isn’t this charger too powerful, and won’t it damage my laptop?”
No — a laptop works similarly to a smartphone. It only draws as much power as it needs. If the charger has 100 W and the laptop requires 65 W, the device will only use the necessary power.
“Is one charger enough for everything?”
Yes — you can use it for a laptop, phone, tablet, and other USB-C compatible devices.
“What about the cable — will any one be suitable?”
Not every one. It’s worth choosing a cable with appropriate power to ensure stable charging and to utilize the full capabilities of the charger.
“Why buy a 100 W charger if 65 W is enough for my laptop?”
It all depends on daily needs. A more powerful charger offers greater versatility — it can charge more demanding devices, and in models with multiple ports, several devices simultaneously.
“Can I charge my laptop while traveling?”
Yes — an appropriate laptop power bank or a car charger for laptops with 65 W or higher power, and a 100 W or 200 W USB-C cable are sufficient.
“I have an older laptop — will this work too?”
Yes — for older models, you can choose a power adapter with interchangeable tips that fits traditional connectors. And in the future, when buying a new laptop, you’ll be able to use the same product.
Such answers simplify conversations and help customers quickly move from doubt to a purchasing decision.
Summary
The change in laptop charging standards is not the future — it’s a reality that is worth translating into real sales at a mobile phone store. Customers still have questions and concerns, but this is exactly what gives you an advantage: you can advise, simplify their decision, and offer a ready-made set instead of a single product.
At Partner Tele.com you can check out the full range of chargers, cables, and power adapters for laptops, and our sales team will help you choose products for a quick start — both budget-friendly solutions for fast turnover, and more powerful, premium sets for demanding customers.
If you want to tailor the assortment to your store, talk to our sales representative. And if you don’t have a wholesale account yet, register here and gain access to the B2B offer.
Start leveraging the change in standard to your advantage — with the right offer and sales support.
